SHIPPING COSTS

MAINLAND SPAIN AND PORTUGAL

BALEARES ISLAND

NTERNATIONAL SHIPMENTS OF DRY GOODS

(AND FRESH PRODUCTS from 30/09 to 01/06)

DELIVERY CONDITIONS

The days indicated in delivery time are working days. Please take into account public holidays at the destination, in some cases this may delay delivery.

All orders received after 13:30h (UTC+1) will be processed the following day.

Deliveries are made from Monday to Friday.

You will receive an email once the order has left our warehouse.

If you have ordered products that need to be refrigerated for transport, make sure you have a suitable place to store them until they are used.

If for reasons of force majeure it is impossible for us to deliver your order within the agreed period, the courier company will contact you to arrange a new date. If you need it, please contact us and we will manage the incident.

We deliver to all European Union countries. For security reasons, no orders will be sent to PO Boxes or military bases, nor will any order be accepted when it is not possible to identify the recipient of the order and their address.

Due to additional customs surcharges and costs, we do not ship to the following destinations: United Kingdom, Canary Islands, Formentera, Ceuta, Melilla, Andorra, Corsica, Sicily, Isle of Man, Channel Islands, Azores and Madeira Islands, Gibraltar and Switzerland.

CONDITIONS OF RETURN

Please check on receipt that everything is in accordance with your order. 

If there is any discrepancy or problem with the order, take photos and indicate it on the delivery note or on the carrier's electronic device.

Contact us within 48 hours of receiving the order via our contact form, by sending an e-mail to info@lagourmeta.com or by calling us on +34 926200168. Explain to us what happened and we will contact you as soon as possible to solve it.

If you want to return a product, please check our Returns Policy page.