Shipping & Returns

SHIPPING CONDITIONS

The days indicated in delivery time are working days. Please take into account the holidays of the destination, in some cases this may delay delivery.

All orders received after 1:30 p.m. (UTC+1) will be processed the next day.

Deliveries are made Monday through Friday.

You will receive an email once the order has left our warehouses.

If you have ordered products that need cold for transport, make sure you have a suitable place to keep them until they are used.

If due to force majeure it is impossible for us to deliver the order within the agreed period, the courier company will contact you to set a new date. If you need it, contact us and we will manage the incident.

We ship to all countries of the European Union. For security reasons, no order will be sent to post office boxes or military bases, nor will it accept any order where it is not possible to identify the recipient of the order and its address.

Due to additional customs supplements and costs, we do not ship to the following destinations: United Kingdom, Canary Islands, Formentera, Ceuta, Melilla, Andorra, Corsica, Sicily, Isle of Man, Channel Islands, Azores and Madeira Islands, Gibraltar and Swiss.

SHIPPING COST

MAINLAND SPAIN & PORTUGAL

DRY Shippings
Orders under 60€	5,95€
Orders over 60€	FREE
Delivery time from shipment	24/48h
COLD Shippings
Orders under 100€	11,90€
Orders over 100€	FREE
Delivery time from shipment	24/48h

BALEARIC ISLAND

DRY Shippings
Orders under 100€	11,90€
Orders over 100€	GRATIS
COLD Shippings
Not available

INTERNATIONAL SHIPPING OF DRY PRODUCTS (AND FRESH PRODUCST from 30/09 to 01/06)

Order weight	Germany, France, The Netherlands, Belgium, Luxemburg	Italy, Austria, Czech Republic	Slovakia, Slovenia, Denmark, Hungary, Ireland, Poland	Croatia, Estonia, Latvia, Lithuania, Sweden, Bulgary, Greece, Romania, Finland
3 kg	15 €	18 €	19 €	32 €
5 kg	17 €	20 €	24 €	35 €
10 kg	20 €	24 €	29 €	40 €
15 kg	23 €	29 €	33 €	47 €
20 kg	25 €	31 €	35 €	51 €
25 kg	35 €	40 €	48 €	72 €
30 kg	39 €	44 €	59 €	79€
>30 kg	Contact us
Delivery time from shipment	3-5 days	3-5 days	4-6 days	5-7 days

RETURN CONDITIONS

Please, check at the moment of receipt that everything is as requested.

If there is any discrepancy or problem with the order, indicate it on the delivery note or on the carrier's electronic device.

Get in touch with us as soon as possible through our contact form, by sending us an e-mail to info@lagourmeta.com or by calling us at +34 926200168. Explain what happened and we will contact you as soon as possible to solve it.

If you want to return a product, check our Right of withdrawal page.